Mosaic's credential training is focused on PMI's, PMP®, CAPM® and PMI-SP® examinations. We consistently evaluate the performance of our trainees to balance the rigour of our training against the rigours of the examination. Our aim is to deliver adequate training to ensure a pass; neither too much nor too little (see more on our approach to course design).
As part of our development processes, we routinely update our courseware to optimise the content of each course, based on feedback from trainees received as part of Mosaic's Quality Assurance processes (see selected feedback from our trainees).
Mosaic's Short Courses and Workshops are designed to meet identified needs in the PM Training market. These courses are reviewed after each delivery and updated as needed to meet the evolving needs of the project management community (see more on our short courses).
Our courses are designed to include ‘just enough’ material to achieve our target benchmark and for you to pass the PMP or CAPM examination first time. Our benchmark is for people achieving 80% in this course to score around 70% in their exam (roughly a 5% to 10% safety factor).
No one outside of the PMI exam area knows the exact makeup of the current question pool (this is updated 2 or 3 times a year) or the current reference sources beyond the PMBOK® Guide used for developing questions in the PMP and PMI-SP exams (although we have a good idea of the key reference texts).
Developing a ‘complete course’ covering all of the possible topics would at least double the amount of work you need to do (and the cost of the course) for no additional benefit. However, we are continually adapting and updating the course contents to keep them aligned with the current CAPM and PMP exams as they evolve and focused on the best approaches to learning, see: The Psychology of Effective Learning.
PMI® R.E.P. policy compliance
Mosaic is a PMI approved Registered Education Provider (R.E.P.) which requires us to comply with PMI quality and administrative policies. Our designated person responsible for ensuring continuous compliance with PMI's R.E.P. policy is Patrick Weaver.
Mosaic's processes and practices are regularly reviewed by PMI to ensure compliance with PMI's quality and administrative policies including:
- Organizational Responsibilities
- Course Development and Content
- Course Delivery and Instructor Evaluation
- The Awarding of Professional Development Units (PDU)
- Course Evaluation and Improvement
- R.E.P. Marketing Representations
- PMI Intellectual Property Guidelines.
Mosaic’s training is designed to improve trainee’s performance in their present job, train new personnel to perform their job, or bringing a trainee up to a defined standard, generally measured by achieving a pass grade in a designated examination. Our courseware development follows the normal ISD (Instructional System Development) processes, although the analysis phase, including curriculum development, is more usually undertaken by others (eg, the development of role delineation studies and examination specifications by PMI for their range of credentials).
The majority of Mosaic courses are developed and maintained on a continuing cyclical basis.
A Training Plan will help set the overall context for training and may include the following
This phase is focused on Mosaic achieving a detailed understanding of the need for the training and, where appropriate, agreeing this need with our client. Where courseware is being developed against a third party examination specification (eg the PMI examination specifications and role delineation studies), we spend significant time analysing the requirements and ensuring we fully understand the elements being examined. Where courseware is being developed or adapted for the specific needs of a client, Mosaic's consultant will work with the client's staff to identify the key requirements of the training. The key elements in this phase are:
The overall design of the course is established and where appropriate agreed with our clients. The key elements in the design phase are:
Donald Kirkpatrick is best known for creating a highly influential four-level model for training evaluation. Kirkpatrick's ideas were first published in 1959; but are better known from his book published in 1975 entitled, Evaluating Training Programs. The four levels of Kirkpatrick's evaluation model measure:
- Reaction of student - what they thought and felt about the training
- Learning - the resulting increase in knowledge or capability
- Behavior - extent of behavior and capability improvement and implementation/application
- Results - the effects on the business or environment resulting from the trainee's performance.
The way we apply the Kirkpatrick model in our training delivery is set out in the table below:
By design we are a small business focused on providing an excellent level of service to our trainees, as a consequence we do not employ training staff. All of Mosaic's courses are developed and delivered by:
Dr. Lynda Bourne DPM, PMP, FAIM, FACS. Lynda is Director of Professional Services with Mosaic Project Services. Lynda is an internationally recognised consultant, author and trainer. See Lynda's CV.
Patrick Weaver PMP, PMI-SP, FAICD, FCIOB. Patrick is the Managing Director of Mosaic Project Services Pty Ltd. He is the designated R.E.P. contact within Mosaic responsible for ensuring the continuous compliance to R.E.P. policy. See Patrick's CV.
To maintain our position at the forefront of project management knowledge and teaching skills we actively engage in the creation and dissemination of new knowledge and information through the following activities:
The collection of papers and articles outlined above are consolidated in our PM Knowledge Index, sorted by topic. This resource is a valuable adjunct to our standard course materials and freely available for all trainees to use. In addition to developing materials, we also take the opportunity to attend conferences and workshops on a regular basis.